Sales Policy
Welcome to DigiCanvasT! We are dedicated to providing you with high-quality digital products and exceptional customer service. Please review our Sales Policy carefully to understand the terms and conditions that apply to your purchases.
1. Acceptance of Orders
1.1 Order Confirmation: By placing an order on our website, you are making an offer to purchase a product. All orders are subject to acceptance by DigiCanvasT, and we reserve the right to refuse or cancel any order for any reason.
1.2 Pricing: Prices for products are displayed in [insert currency] and are subject to change without notice. We make every effort to ensure that our pricing is accurate, but errors may occur. If we discover a pricing error in your order, we will inform you and provide you the option to confirm your order at the correct price or cancel it.
2. Payment Terms
2.1 Payment Methods: We accept various payment methods, including [insert accepted payment methods, e.g., credit cards, PayPal]. All transactions are processed securely.
2.2 Payment Confirmation: Payment will be processed at the time of order confirmation. You will receive an email notification once your payment has been successfully processed.
3. Product Delivery
3.1 Delivery Methods: Digital products will be delivered electronically via email or through your account on our website. Physical products, if applicable, will be shipped using the delivery method selected at checkout.
3.2 Delivery Times: Delivery times may vary based on the product and the chosen delivery method. For digital products, you can expect immediate access upon confirmation of your order. For physical products, typical delivery times are [insert time frame].
4. Returns and Refunds
4.1 Digital Products: Due to the nature of digital products, we do not accept returns or offer refunds once the product has been downloaded or accessed. Please ensure that you review product descriptions and specifications carefully before purchasing.
4.2 Physical Products: If you receive a physical product that is damaged or defective, please contact us within [insert time frame] days of receipt. We will assess the issue and provide you with instructions for returning the item and obtaining a replacement or refund.
5. Customer Support
5.1 Support Contact: If you have any questions or concerns regarding your order or our products, please contact our customer support team at [insert contact email] or [insert contact phone number]. We are here to assist you!